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Japanese Subway Etiquette

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When riding the subway in Japan, it may be tempting to call your client with an update on your expected time of arrival. Even worse, if you're living in Japan and stuck on the typical 1-1.5 hour commute, you may be tempted to catch up on calls or answer an incoming call.

Don't be late in Japan!

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Being late for work could have serious physical consequences--at least in Japan... The Japan Times reported that a 28 year old, who had repeatedly been late for work, was attacked by his boss with a STUN GUN.

Japan's Dirty Secret to Productivity

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Japanese have a reputation for having high quality goods. They also have a reputation for not being terribly office-efficient. So how do you have high quality without high efficiency and still stay competitive?

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Rowland & Associates is a premier cross-cultural consulting firm, providing essential international business skills since 1985. Our passion is bringing intercultural business success through heightened insight and agility. We believe that bold steps with exceptional preparation can create dynamic solutions.


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Globalization has made cross-border business deals more common than ever. But, every day, deals are jeopardized or lost when foreign associates are offended by Americans unaware of other countries' customs, culture or manner. while traveling, meeting a foreigner here or communicating on the...



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